All the features you should have in a Document control solution (version control, electronic review and approval, template management, search features, etc.)

• Workload forecasts per site, per service, per sector, per staff.
• Reading record management.
• Smart linking between documents and other modules.

The Asset Management module has been developed to effortlessly and efficiently provide a streamlined standardized process across the business to make it easy to keep accurate records for maintenance schedules, service contracts and warranties of any asset in compliance with regulations. It manages the asset onboarding process (data collection, risk evaluation, qualification, schedule calibration and maintenance tasks, document deficiencies, track performance over time).

Control Point Management refers to the monitoring and capturing of storage and environmental data as measured by various devices within your facility. Every measurement that you need to record, and document can be effortlessly set up. The workflow engine automatically logs all measurements and control points as defined. Seamless integration with other modules initiates comprehensive updates including emails, alerts, nonconformity notifications, inspection and audit including risk management. Fully integrates with various manufacturers’ devices for improved automated sensor recording.

Omni-Assistant’s Nonconformance Management solution is fully integrated with other modules, allowing seamless process management. User friendly and proficient CAPA templates are designed to capture failures and resolutions with clarity. Full transparency to CAPA processes allows accountable staff to ensure the process is managed efficiently and in a timely manner.

• CoPQ, track cost of poor quality. Omni-Assistant forecasts possible savings and risk mitigation.

Document complaints, and track how you resolve them. If properly handled a complaint can be turned into improved customer service, loyalty and quality delivery.

Supplier On-boarding / Qualification automation. Streamline the initial intake of supplier data, enabling suppliers to submit information and documents in a standardized format. Based on the answers, determine if the supplier meets legal, ethical, and industry-specific compliance requirements.

Supplier Performance Evaluation. Build supplier scorecards to monitor performance through metrics like quality, delivery, cost, and responsiveness.

This module supports your actions to reduce risks, implement improvements and make informed decisions. Configure your risk matrix and track hazards, hazardous situations, possible harm, likelihood, severity, risk, current controls, potential improvements and residual risk if improvements were made.

The Staff Competency Management module offers more than traditional LMS products. Omni-Assistant ensures assignment and monitoring of staff training, including sequential course assignments to achieve personnel competency and compliance with accreditation. The seamless integration to other modules allows you to easily link your policies and procedures. You are in complete control in the selection of courses, evaluations, and training materials that you choose to add to the eLearning solution. The progress of employee training, reminders and tracking is readily available. The competency assessment within the Staff Competency Management module follows a CLIA framework called “Big 6“, which means that six (6) pillars must be completed to obtain certification. This is a significant differentiator to ensure full competency assessment and training of your personnel.

Sample storage, retrieval and disposal are essential steps to meet compliance, but also significantly important for laboratory efficiency and operational excellence. With the Lab Specimen Archiving solution, you are in complete control with precise information of where each sample is located. The lab Specimen Archiving module reduces the process cycle time by cataloging samples based on rules set up by the user according to your processes. For example, storage of specimens based on their regulatory retention’s requirements, the retention of specimens for repeat or additional testing as well as the ability to easily and efficiently locate specimens for safe disposal. Full flexibility and information are offered at your fingertips to effortlessly track laboratory specimens.

The process that you follow when storing, recording, tracking and managing your inventory is critical to ensuring compliance, adequate supply and preventing waste. The Inventory Management module is designed to specifically address lab needs.

• Total traceability. Reception, transfer, usage and disposal of supplies.
• Qualification. Certificate of compliance and Performance qualification.
• Lot and Expiry Date tracking. Stock rotation.
• Restock alerts. Custom alerts for low and critically low stock levels.

Dynamic auditing tools optimized in a 4-step approach.

• Step 1: Applicability matrix.
• Step 2: Demonstrate Compliance.
• Step 3: Internal Audit.
• Step 4: External Audit.

Bulk import of standards (and standard updates) is included.

The Laboratory Test Directory module allows you to efficiently implement change control, maintain information up to date. It optimizes your time; shares information instantly and significantly improves the quality of service.

Efficiently implement a process that will document, track, and qualify every method.

KPI dashboards are optimized to compile the information that you need the way you need it.