Omni-Assistant
Technology
SaaS solution
The Omni-Assistant QMS software suite is a cloud-based solution.
No servers to maintain. Spend more time managing your Quality, less time planning budgets for servers or waiting for your IT team in order to set a priority on your project. The Omni-Assistant team makes it easy for you, within a week from purchase, you’ll have access to your Omni-Assistant QMS from any device with an internet connection and a web browser.
Always fast
You don't have to worry about performance. Your software will always be fast because the Omni-Assistant will automatically scale up to meet your needs.
Omni-Assistant
Secure development, secure infrastructure
Safety first. Security assurance activities such as penetration testing, code review, and architectural analysis are an integral part of our development efforts.
Behind the scenes is a secure and sophisticated infrastructure designed to protect your data during transfer, storage and processing. The Omni-Assistant benefits from a scalable, fully redundant and secure infrastructure.
ISO 27001 (Information Security Management System)
To ensure that security best practices are respected, Omnitech Innovations has adopted the ISO 27001 information security management system (ISMS) standard.
We continually assess risks and improve the security, confidentiality, integrity and availability of our people and systems.
Omni-Assistant
Privacy and data protection
Your organization's privacy and data protection are critical to your people and your customers. We feel the same way.
PRIVACY
ISO 27701 / PIMS (Privacy Information Management System)
To ensure that privacy best practices are followed, Omnitech Innovations has adopted the ISO 27701 Confidential Information Security Management System (PIMS) standard. This is our way of demonstrating our compliance with the GDPR and other equivalent laws such as Law 25.
DATA PROTECTION
Encryption of data in transit
Omni-Assistant uses Transport Layer Security (TLS 1.2+) for data transfer, creating a secure tunnel protected by the 256-bit Advanced Encryption Standard (AES).
Encryption of data at rest
Our enterprise-grade storage units use FIPS 140-2 validated encryption maintaining at all times an AES-256 data-at-rest encryption.
Omni-Assistant
Business continuity management
Resilience. While it's an admirable quality for a person to possess, it's absolutely critical for business. Safeguarding your data and ensuring business continuity are a must.
ISO 22301 / BCMS (Business continuity management systems)
To ensure that business continuity best practices are followed, Omnitech Innovations has adopted the ISO 22301 Business continuity management systems (BCMS) standard.
In order to ensure optimal system availability, all critical components and functions of Omni-Assistant are duplicated and/or fault tolerant. This means that the Omni-Assistant will continue to operate properly in the event of the failure of any of its components.
Over the last 14 years, the Omni-Assistant QMS software has maintained a 99.99993% availability track record.
In the event of a disaster, our standard Service Level Agreement plans your full recovery in a secondary datacenter within 4 hours.
- Recovery Point Objective (RPO) of 30 minutes
- Recovery Time Objective (RTO) of 4 hours
