Task Optimizer

M1 is the heart of the Omni-Assistant. It provides the functionalities that all the other modules use, as it manages tasks, which are called tickets.

Directly put, Omni-Assistant M1 provides you with the following benefits :

Total Traceability

Know who performed the steps of a task, when as well as who reviewed the task, and when.

Eliminate Paper Log Sheets

All your tasks are tracked; none can be forgotten. You don’t have to review reams of log sheets anymore.



Tasks Reports Are Now Easy

Filter your results the way you see fit, click a button and you have a PDF or Excel report in a few seconds.

Features included
Departments and Roles Structure

The departments and roles structure is molded after your own structure; you do not change the way you work. 

Scheduling and Assignation Tools

Tasks are created and assigned to workbenches or individuals; users take ownership, complete and close them effortlessly.

Sync Your Schedule

The Omni-Assistant can synchronize with your smart phone agenda, allowing you to always be on top of things.

Tasks Priorities

 A powerful yet flexible system of priorities ensures that each task is duly attended to.


Messages can be sent to roles or to individual users. Users that do not have an email address can be conveniently reached with messaging.


Todos (or To Do) are the electronic version of a checklist. Add comments, results, make them mandatory or not, the choice is yours. They completely eliminate your paper log sheets.

Task Review

Once a user completes a task, it is sent to the supervisor for review and sign-off. A supervisor can reopen the task, reassign it, schedule a follow-up and more.

Dynamic Links to Accreditation Standards

You can link your accreditation requirements to your tasks with dynamic links.


Workflows are defined according to your work processes; some tasks could be signed off by a supervisor, sent to QA and finally to the manager, while others could be sent directly to QA. You get to define the way it’s going to be.

Multi-Connect Alerts

Based on the "responses" to the workflow, the Omni-Assistant can trigger automated reactions; open a new task, send an Email, send a Text message over your smart phone, and even open a noncompliance event.

Advanced Search

The advanced search functions allow you to probe in-depth, compile reports and gets statistics on virtually anything tasks-related.